PrivacyPolicy.

1. Introduction

D&C Estimate (referred to in this Privacy Policy as “we”, “us”, or “our”) is committed to protecting the privacy of our clients, partners, and website visitors. We are an Australian-based construction cost estimating and quantity takeoff consultancy.

This Privacy Policy explains how we collect, use, disclose, and protect personal information and sensitive project materials (such as architectural plans, construction documents, and engineering specifications) submitted to us. By accessing our website or using our professional estimating services, you consent to the data practices described in this policy.

2. Information We Collect

To provide precise cost estimating and quantity takeoff services, we collect both personal and business-related information, including:

• Contact Information: Name, job title, email address, phone number, physical address, and business details.
• Project Documentation: Architectural drawings, CAD files, BIM files, engineering plans, scopes of work, schedules, and tender documents.
• Financial Data: Billing details, corporate bank accounts, and credit/debit card information necessary for payment processing.
• Technical Data: IP address, browser type, operating system, and website usage statistics collected via cookies and tracking technologies.

3. How We Use Information

We use the information we collect strictly to deliver high-quality services and run our operations efficiently:

• Service Delivery: To generate quantity takeoffs, Bill of Quantities (BOQ), tender estimates, and project management analysis.
• Customer Relations: To respond to quotes, manage customer support tickets, process invoices, and send project updates.
• Product & Service Optimization: To improve our proprietary estimating tools, site navigation, and user experience.
• Compliance: To satisfy legal, accounting, and tax requirements in Australia.

4. Confidentiality & Security

We implement robust physical, technical, and administrative security measures to protect your information against unauthorized access, loss, alteration, or disclosure. These measures include encrypted cloud storage, secure internal networks, multi-factor authentication, and strict non-disclosure obligations for all estimators and employees.

5. Third-Party Sharing

We do not sell, rent, or trade your personal information or project files to any third parties.

We may share information with trusted third-party service providers only as required to execute business processes under strict privacy instructions:

• Software partners providing CRM, communication tools (e.g., Microsoft Teams, Google Workspace), and cloud file hosting.
• Secure payment gateways to process transactions.
• Regulatory authorities and law enforcement agencies if required by applicable Australian laws.

6. Cookies & Analytics

Our website uses cookies and similar tracking technologies to enhance user experiences, track website traffic patterns, and collect analytics data. Cookies are small text files stored on your device that help us recognize your browser on return visits.

You can configure your browser settings to refuse cookies or notify you when a cookie is placed. However, disabling cookies may impact the functionality and ease of use of some sections of our site.

7. Your Rights

As a client or contact of D&C Estimate, you hold several rights regarding your personal information under the Australian Privacy Act:

• Access: The right to request a copy of the personal information we hold about you.
• Correction: The right to request updates or corrections to inaccurate, incomplete, or out-of-date records.
• Erasure: The right to request the deletion of your personal data, subject to active contracts and regulatory retention requirements.
• Opt-Out: The right to unsubscribe from newsletters, marketing emails, or updates.